Frequently Asked Questions
Everything you need to know about shopping with HCD Furniture Toronto.
Do you offer delivery across the Greater Toronto Area?
Yes, we provide professional white-glove delivery services throughout the GTA and surrounding regions. Shipping costs are calculated at checkout based on your specific location and the size of your order.
Can I customize the fabric or finish of my furniture?
Many of our sofas, sectionals, and dining sets offer customization options. Please visit our Toronto showroom or contact our sales team to explore available upholstery fabrics, wood finishes, and configurations.
What is your return policy for furniture items?
We offer a 14-day return window for most standard items in original condition. Please note that custom-made orders and final sale items are non-refundable. A restocking fee may apply to large furniture returns.
Does HCD Furniture provide assembly services?
Yes, our delivery team can provide full assembly and setup for an additional fee. This service includes the removal of all packaging materials so your new home setup is hassle-free.
What kind of warranty comes with my purchase?
All our furniture pieces come with a standard 1-year manufacturer's warranty against structural defects. Extended protection plans for accidental stains or damages are also available for purchase.
Can I pick up my order directly from the warehouse?
Absolutely. You can select the 'Local Pickup' option at checkout to collect your items from our Toronto warehouse. Please wait for a confirmation email stating your order is ready before arriving.