Returns & Exchanges

At HCD Furniture Toronto, we stand behind the quality of our home furnishings and offer a 30-day return window to ensure you are completely satisfied with your purchase. Please note that items must be in their original condition and packaging to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our Toronto support team via email or phone with your order number and photos of the item to receive a Return Authorization (RA) number.

2

Prepare for Pickup or Shipment

Carefully disassemble and repackage your furniture in its original boxing, ensuring all hardware and assembly instructions are included.

3

Inspection Process

Once the item arrives at our warehouse, our quality control team will inspect the furniture for any signs of wear, damage, or unauthorized modifications.

4

Receive Your Refund

After a successful inspection, we will process your refund to the original payment method within 5-7 business days, minus any applicable restocking or shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing